At [africanfoodingredients] (hereinafter referred to as “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, www.africanfoodingredients.com (the “Site”).
By using our Site, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our Site, we may collect the following types of information:
- Personal Identification Information:
We may collect personal details such as your name, email address, phone number, billing address, shipping address, and payment information when you place an order or contact us. - Non-Personal Identification Information:
We automatically collect non-personal information about your use of the Site, such as your IP address, browser type, operating system, referring/exit pages, and the date and time of your visits. - Cookies and Tracking Technologies:
Our Site uses cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and provide targeted advertising. You can choose to disable cookies in your browser settings, but this may limit your ability to use some features of our Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders:
To fulfill orders, deliver products, process payments, and communicate with you about your order status. - Customer Service:
To respond to your inquiries, provide support, and improve our customer service. - Marketing and Promotions:
To send you promotional emails, newsletters, and offers (you can opt-out at any time by following the unsubscribe instructions in these communications). - Improve Our Site:
To analyze trends, administer the Site, track users’ movements, and gather demographic information to improve the user experience.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers:
We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping partners, and website hosting services. These providers are required to keep your information confidential. - Legal Compliance:
We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or other legal requests. - Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
- Opt-Out of Marketing Communications:
You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in the emails we send or by contacting us directly at [Insert Contact Email]. - Access and Correction:
You have the right to access and correct your personal information held by us. If you would like to review or update your personal details, please contact us at [Insert Contact Email]. - Do Not Track:
Our Site does not respond to “Do Not Track” signals at this time.
6. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child under 13, please contact us so we can delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.